Communicating for Results

This course approaches performance management as a business tool that drives organizational success. Upon completing the course, participants should be prepared to conduct performance management discussions in ways that encourage team members to improve performance. Participants should be comfortable with the concepts of expectations, accountability, and coaching as tools to improve individual and organizational performance. Key Benefits Develop a working knowledge of performance management principles that will help you effectively manage people and teams. Understand the business case for performance management. Recognize performance management as an element of organizational culture. Become more self-aware of the ideas and pre- dispositions we all bring to workplace discussions. Become familiar with strategies and tools we can use to manage our emotions and maintain constructive communication.